Child Safety Standards Policy

1. Age requirements

Registration is limited to users aged 18 and above. Users confirm their date of birth during onboarding.

• Every profile is manually reviewed before it becomes visible to others. During that review, or at any point afterwards, we may ask a user for a government-issued ID to verify their age. Access can be restricted until they do.
• If we find or reasonably believe an account belongs to someone under 18, we suspend it immediately and remove it permanently. We do not restore these accounts on appeal.
• Anyone can report a suspected underage account from within the app. We treat those reports as a priority.
• We also encourage parents to use the parental controls available through Google Play and on their devices.

2. Zero tolerance for child sexual abuse and exploitation

We have zero tolerance for child sexual abuse and exploitation (CSAE). This covers child sexual abuse material, sexualised depictions of minors, grooming, sextortion, trafficking, and any attempt to reach a child through our platform.

All profile photos and content are reviewed before publication, using a combination of automated detection and human moderation. Reported users and content go to our moderation team.

Accounts involved in CSAE are terminated without warning. We block the associated device and contact details from re-registering, and preserve the material and account records for investigation.

3. Prohibited conduct

Users must never:

• Register while under 18, or help anyone else do so.
• Upload, share, request or link to child sexual abuse material, or any sexualised content involving a minor.
• Contact, solicit, groom or sexualise a minor through the platform.
• Use a photo of a minor as their profile picture, or upload images of children — including their own family — in a sexualised context.
• Share information that could identify or locate a child.
• Use Endgame to arrange or facilitate child marriage, trafficking, or any other exploitation of a minor.

Any breach means permanent removal and, where applicable, a report to law enforcement.

4. Reporting and cooperation with authorities

Every profile and conversation has block and report options. Child safety reports are escalated immediately rather than queued.

• Where we identify apparent CSAE, we report it to Indian law enforcement and preserve the relevant records. We cooperate fully with lawful requests from law enforcement in India and abroad.
• Users can also go directly to the authorities: the National Cyber Crime Reporting Portal (cybercrime.gov.in), the POCSO e-Box run by the NCPCR, or their local police station. You are never required to come to us first.

5. Contact

Child safety concerns, including CSAE reports, go to support@endgame.co.in. We acknowledge these within 24 hours. Our Grievance Officer under the IT Rules, 2021 is:

General grievances are acknowledged within 24 hours and resolved within 15 days. Child safety reports are actioned immediately and do not wait on that timeline. You can also report violations to Google through the Play Store's support channels.

6. Other terms

This policy sits alongside our Terms of Service and Privacy Policy. On any question of child safety, this policy takes precedence. It is governed by Indian law, with jurisdiction in the courts at Bangalore, India. We review this policy at least once a year, and whenever our product or the applicable law changes materially. We'll tell users in the app about any significant updates.